Here is how to deal with Addy's hair-
1) spritz with lots of water
2) divide her hair into small sections
3) spritz again
4) starting from the TOP with your fingers or the AG hair picks, gently untwist the knots a few strands at a time spritzing as her hair dries
5) repeat step 4 until her whole head of hair is unknotted
6) spritz again
7) brush with AG hair brush in small sections from BOTTOM to the top

She will shed a lot of hair but that is normal. It takes several hours and lots of patience to do her hair but it's so much fun to play with!